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Overview

The Profile page in the admin dashboard lets you manage your personal account settings. Update your profile photo, change your password, and view your assigned locations — all from one central location.

Profile Photo

Upload or update your avatar

Change Password

Securely update your credentials

Assigned Locations

View your location assignments

Email Preferences

Control reminder email notifications

Sign Out

End your current session

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Accessing Your Profile

1

Open the User Menu

Click your avatar or name in the top-right corner of the dashboard header. A dropdown menu appears.
2

Click Profile

Select Profile from the dropdown menu. You’ll be taken to the profile page at /profile.
You can also navigate directly to /profile in your browser. The user menu also provides quick access to Theme Settings (System / Light / Dark) and Logout.

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Profile Photo (Avatar)

Your profile photo appears throughout the dashboard and helps teammates identify you. The avatar displays your initials as a fallback when no photo is set.

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Uploading a Profile Photo

1

Click Your Avatar

On the Profile page, click your circular avatar image (or initials) at the top. A dropdown menu appears.
2

Select Upload Photo

Click Upload photo to open your file browser.
3

Choose an Image

Select an image file from your computer. Supported formats:
  • JPEG (.jpg, .jpeg)
  • PNG (.png)
  • WebP (.webp)
Maximum file size is 5 MB. Larger images will be rejected.
4

Wait for Processing

Your image is automatically:
  1. Compressed to reduce file size (~200 KB target)
  2. Resized to 512×512 pixels maximum
  3. Converted to JPEG format for optimal loading
  4. Uploaded to secure storage
A loading indicator shows the progress. When complete, you’ll see a success notification.

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Replacing an Existing Photo

To change your current profile photo:
  1. Click your avatar to open the dropdown
  2. Select Upload photo
  3. Choose a new image file
The old photo is automatically removed when the new one uploads successfully.

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Removing Your Photo

If you want to remove your profile photo and return to showing initials:
1

Click Your Avatar

Open the avatar dropdown by clicking your profile photo.
2

Select Remove Photo

Click Remove photo (shown in red). This option only appears when you have a photo set.
3

Confirm Removal

Your photo is deleted immediately and your initials will be displayed instead.

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Photo Guidelines

Recommended Size

512×512 pixels or larger for best quality

Format

JPEG, PNG, or WebP (JPEG preferred)

Maximum Size

5 MB before compression

Aspect Ratio

Square images work best (cropped otherwise)
Use a clear, professional photo with good lighting. It appears at small sizes throughout the app, so close-up shots work best.

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Change Password

Update your password to maintain account security.

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Accessing Change Password

1

Navigate to Profile

Go to Profile from the header dropdown.
2

Click Change Password

In the Account section, click Change Password. You’ll be taken to the password change form.

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Changing Your Password

1

Enter Current Password

Type your existing password in the first field. This verifies your identity before allowing changes.
2

Enter New Password

Create a new password with at least 8 characters.
For security, use a mix of uppercase letters, lowercase letters, numbers, and symbols.
3

Confirm New Password

Re-enter your new password to confirm it matches exactly.
4

Click Update Password

Submit the form. On success, you’ll see a confirmation and be redirected to the Profile page.

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Password Requirements

RequirementDetails
Minimum length8 characters
Must differCannot match your current password
ConfirmationMust exactly match the new password field

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Validation Errors

The form validates your input and shows specific error messages:
ErrorMeaning
”Current password is required”Enter your existing password
”Password must be at least 8 characters”New password is too short
”Passwords do not match”Confirmation doesn’t match new password
”New password must be different”Can’t reuse your current password
”Incorrect password”Current password verification failed

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Password Visibility Toggle

Each password field has an eye icon toggle:
  • Click to show the password as plain text
  • Click again to hide it back to dots
This helps verify you’re typing correctly without making errors.

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Assigned Locations

View the locations where you can submit data and manage operations.

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Viewing Your Locations

1

Navigate to Profile

Go to the Profile page from the header dropdown.
2

Click Assigned Locations

In the Account section, click Assigned Locations. The number beside it shows your total location count.
3

View Location Details

The locations page displays each location with:
  • Name — The location’s display name
  • Operating Hours — Start and end times
  • Status — Active or Inactive badge

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Understanding Location Status

StatusMeaning
ActiveLocation is operational, data can be submitted
InactiveLocation is disabled, no submissions allowed
Location assignments are managed by administrators through the User Management page. Contact an admin if you need access to additional locations.

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Email Notification Preferences

Control whether you receive reminder emails. This toggle affects submission reminder emails only — in-app notifications and browser push notifications are not affected.

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Managing Email Reminders

1

Navigate to Profile

Go to Profile from the header dropdown
2

Find Reminder Emails Toggle

In the Preferences section, locate Reminder Emails
3

Toggle On or Off

Enable to receive email reminders (default), or disable to opt out of reminder emails
Email reminders are enabled by default for all users. Disabling this only affects email — you’ll still receive in-app notifications and browser push notifications (if enabled).

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Sign Out

End your current session and return to the login page.

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Signing Out

From the Profile page, click the red Sign Out button at the bottom. You’ll be immediately logged out and redirected to the login page.
Signing out clears your session on this browser only. If you’re logged in on other devices, those sessions remain active.

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Troubleshooting

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Avatar Upload Issues

Possible causes:
  • File size exceeds 5 MB
  • Unsupported file format
  • Network connection issue
Solutions:
  1. Use a smaller image (under 5 MB)
  2. Convert to JPEG, PNG, or WebP format
  3. Check your internet connection and try again
Cause: Non-square images are cropped to fit the circular avatar.Solution: Use a square image or crop your image to a square aspect ratio before uploading.
Possible causes:
  • Slow network connection
  • Large file being compressed
Solutions:
  1. Wait a few moments for compression to complete
  2. Refresh the page and try again
  3. Use a smaller, pre-compressed image

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Password Change Issues

Cause: The current password you entered doesn’t match your actual password.Solutions:
  1. Double-check your current password
  2. Use the password visibility toggle to verify spelling
  3. If forgotten, use “Forgot Password?” on the login page
Cause: Validation errors are preventing submission.Solutions:
  1. Check for red error messages under each field
  2. Ensure all three fields are filled in
  3. Make sure new password meets requirements
  4. Confirm passwords match exactly

Getting Started

Admin dashboard overview

User Management

Manage team members and assignments

Mobile Profile

Profile features on the mobile app

Settings

Organization-wide settings