Overview
New users who register for Auction Excellence start in a pending state — they can accept invitations to join existing auctions but cannot create auctions until a super admin approves their account. Once approved, a user receives an email notification and can create auctions up to their assigned limit.Only super admins can access the User Access page. If you need to approve a user and don’t see this page in your sidebar, contact your organization’s super admin.
Approve Users
Grant new registrants permission to create auctions
Set Limits
Control how many auctions each user can own
Revoke Access
Remove auction creation permission without deleting data
Track Usage
See how many auctions each user has created and how many remain
Accessing the User Access Page
Navigate to User Access in the sidebar (visible to super admins only). The direct URL is/admin/users.
You’ll see a badge on the sidebar item showing the count of users pending approval.
Understanding the User Table
The user table shows all registered accounts and their current permissions:| Column | Description |
|---|---|
| User | Avatar, full name, and email address |
| Registered | Date the account was created |
| Status | Pending, Approved, or Revoked (see reference below) |
| Limit | Maximum number of auctions the user may own |
| Created | Number of auctions the user has already created |
| Remaining | How many more auctions they can create (Limit − Created) |
| Actions | Approve, Edit, or Revoke buttons |
Status Reference
| Status | Meaning |
|---|---|
| Pending | Registered but awaiting super admin approval |
| Approved | Can create auctions up to their assigned limit |
| Revoked | Was previously approved; access has been removed |
Filtering and Search
Use the filter bar above the table to narrow results:- Status filter — show only Pending, Approved, or Revoked users
- Search — find users by name or email address
Approving a User
When a user registers, a notification email is sent to all super admins. To approve them:Find the user
Locate the user in the table. Pending users show a yellow Pending badge. You can filter by Pending to see only unapproved accounts.
Set the auction limit
The default limit is 1. Adjust it if you want to grant the user permission to own more auctions.
After approval, the user sees a welcome banner on their Auctions page with a direct link to create their first auction.
Setting a Custom Limit
The default auction creation limit is 1. You can raise this for power users or organizational accounts:Changing the limit does not affect auctions already created. If a user has already created 2 auctions and you lower their limit to 1, their existing auctions remain intact — they just cannot create additional ones.
Revoking Access
Revoking a user’s permission prevents them from creating new auctions but does not delete their existing data:
After revocation:
- The user’s status changes to Revoked
- The Create Auction button is hidden from their interface
- Existing auctions and data are preserved
- They can still accept invitations to join other auctions
What Users See
Pending users
Unapproved users see a yellow banner on their Auctions page:Your account is pending approval — A super admin needs to verify your account before you can create auctions. You can still accept invitations to join existing auctions in the meantime.The Create Auction button is hidden entirely. Users can still accept invitations and participate in existing auctions.
Newly approved users (no auctions yet)
After a super admin approves their account, users see a green banner:Your account has been approved! — You can create up to auction(s). Click below to get started.This welcome banner disappears automatically once they create their first auction.
Next Steps
User Management
Invite and manage team members within auctions
Auction Management
Create and configure auction organizations