Overview
The Auction Excellence mobile app is your primary tool for parking lot management at automotive auctions. This guide will help you get up and running in under 5 minutes.Lot Submissions
Track vehicle counts across multiple lot types
Quality Inspections
Perform and document vehicle inspections
Problem Reports
Report issues using A3 problem-solving methodology
Team Chat
Communicate with your team in real-time
Download & Installation
Device Requirements
Auction Excellence requires iOS 15.0 or later. The app is optimized for iPhone but also works on iPad.
| Requirement | Minimum |
|---|---|
| iOS Version | 15.0+ |
| Device | iPhone 8 or newer |
| Storage | 100 MB |
| Network | Wi-Fi or cellular data |
Install from App Store
1
Open the App Store
On your iPhone, open the App Store app
2
Search for Auction Excellence
Tap the search icon and type “Auction Excellence”
3
Download the App
Tap Get to download and install the app
4
Wait for Installation
The app icon will appear on your home screen when ready
App Permissions
When you first open the app, you’ll be asked to grant permissions. Here’s what each permission is used for:| Permission | Purpose | Required? |
|---|---|---|
| Camera | Take photos for lot submissions, inspections, and problem reports | Yes |
| Notifications | Receive alerts for new chat messages, mentions, and important updates | Recommended |
| Location | Auto-fill location for submissions (optional) | Optional |
First Login
Accepting an Auction Invitation
Before you can sign in, an administrator must invite you to their auction. Here’s how the invitation process works:1
Receive Your Invitation
Your administrator will send an invitation to your email address. Look for an email from Auction Excellence with the subject “You’ve been invited to join…”
2
Accept the Invitation
Open the email and tap Accept Invitation. This will open the app (or prompt you to download it first)
3
Set Your Password
If this is your first time, you’ll be prompted to create a password. Choose a strong password with at least 8 characters
4
Complete Setup
Follow the on-screen prompts to complete your account setup
Already have an account? If you’ve been added to a new auction, accepting the invitation will add it to your existing account.
Signing In
Once your account is set up:1
Open the App
Tap the Auction Excellence icon on your home screen
2
Enter Your Email
Type the email address your administrator used to invite you
3
Enter Your Password
Type the password you created during setup
4
Tap Sign In
You’ll be taken to your home screen upon successful login
Understanding Your Assigned Locations
After signing in, you’ll see your assigned locations - the parking lots you’re responsible for monitoring.- Your administrator assigns you to specific locations
- You can only submit data for your assigned locations
- If you need access to additional locations, contact your administrator
Enabling Push Notifications
Push notifications keep you informed about:- New chat messages and mentions
- Assignment changes
- Important announcements
1
Open Settings
Go to your iPhone’s Settings app
2
Find Auction Excellence
Scroll down and tap Auction Excellence
3
Enable Notifications
Tap Notifications and toggle Allow Notifications on
4
Customize Alerts
Choose your preferred alert style (banners, sounds, badges)
App Navigation
Tab Bar Overview
The app uses a tab bar at the bottom of the screen for navigation. Here are the five main tabs:| Tab | Icon | Purpose |
|---|---|---|
| Overwatch | Car icon | Submit lot counts for your assigned locations |
| Quality | Clipboard icon | Perform and view quality inspections |
| Problems | Warning icon | Report and track problems using A3 methodology |
| Chat | Message icon | Communicate with your team |
| Profile | Person icon | View your profile and settings |
Understanding Badges and Notifications
Badge notifications appear as red circles with numbers on tab icons. They indicate items that need your attention.
| Badge Location | Meaning |
|---|---|
| Chat tab badge | Number of unread messages |
| Problems tab badge | Problems assigned to you |
| App icon badge | Total unread notifications |
Home Screen Overview
When you open the app, you’ll see the Overwatch tab by default. This is your primary workspace for submitting lot counts. The home screen displays:- Location selector - Choose which lot you’re reporting on
- Submission types - Types of vehicles to count (configured by your admin)
- Recent submissions - Your latest submissions for quick reference
- Submit button - Tap to record your current lot count
Quick Reference
Key Features at a Glance
Overwatch (Lot Submissions)
Overwatch (Lot Submissions)
Submit vehicle counts for parking lots. Each submission records:
- The lot location
- Vehicle count by type (e.g., Cars, Trucks, SUVs)
- Optional photos
- Automatic timestamp
Quality Inspections
Quality Inspections
Perform thorough vehicle inspections:
- Document vehicle condition
- Capture photos of issues
- Complete inspection checklists
- Track inspection history
Problem Reports (A3)
Problem Reports (A3)
Report and solve problems using A3 methodology:
- Describe the problem
- Identify root cause
- Propose countermeasures
- Track resolution progress
Chat
Chat
Team communication features:
- Channel-based messaging
- Direct messages
- Photo sharing
- @mentions for notifications
- Message reactions
- Threaded replies
Profile
Profile
Manage your account:
- View assigned locations
- Change password
- Notification preferences
- App settings
When to Use Each Feature
| Scenario | Feature to Use |
|---|---|
| Recording how many cars are in a lot | Overwatch - Submit lot count |
| Checking a vehicle’s condition | Quality - New inspection |
| Found a safety hazard or process issue | Problems - Create problem report |
| Need to ask a team member something | Chat - Send message |
| Update your notification settings | Profile - Settings |
Your First Submission
Ready to submit your first lot count? Here’s a quick walkthrough:1
Select Your Location
From the Overwatch tab, tap the location dropdown and select the lot you’re reporting on
2
Choose Submission Types
Select which vehicle types you’re counting (your admin configures available types)
3
Enter Counts
Enter the number of vehicles for each selected type
4
Add Photo (Optional)
Tap the camera icon to capture a photo of the lot
5
Submit
Tap Submit to record your count
Congratulations! You’ve submitted your first lot count. Your data is now visible to administrators in real-time.
Next Steps
Now that you’re set up, explore the detailed guides for each feature:Lot Submissions
Master the lot submission workflow
Quality Inspections
Learn inspection best practices
Problem Reports
Report issues using A3 methodology
Chat
Communicate with your team