Overview
The Auction Excellence admin dashboard is your command center for managing parking lot operations, team members, and analytics across your auction sites. This guide will help you get set up and familiar with the dashboard in under 10 minutes.User Management
Add team members and manage permissions
Location Configuration
Set up and organize parking lot locations
Analytics
View real-time operational insights
Reports
Generate and export custom reports
First Login
Accessing the Dashboard
The admin dashboard is a web application accessible from any modern browser.Navigate to the Dashboard
Open your browser and go to app.auctionexcellence.com
Enter Your Credentials
Enter the email address and password provided by your organization’s super admin
First-time users: If you received an invitation email, click the link in that email to set your password before signing in.
Dashboard Overview
After signing in, you’ll see the main dashboard with key metrics and quick actions. The dashboard home displays:- Quick Stats - Today’s submissions, active users, and key metrics
- Recent Activity - Latest submissions and team actions
- Charts - Visual trends for lot occupancy and inspections
- Alerts - Pending issues requiring attention
Understanding Your Role
Your access level in the dashboard is determined by your role within each auction. There are three roles:| Role | Description |
|---|---|
| Owner | Full administrative access including auction settings and ownership transfer |
| Editor | Can manage users, locations, and view all data |
| Viewer | Read-only access to view data and reports |
Multi-Auction Overview
Auction Excellence uses a multi-tenant architecture where each auction represents a separate organization or business unit. This allows a single dashboard to manage multiple auction sites.Understanding Auctions (Tenants)
An auction in Auction Excellence represents:- A distinct business entity or location group
- Its own set of users, locations, and data
- Separate branding and configuration
- Isolated data that is not shared with other auctions
All data within an auction is completely isolated. Team members can only see data for auctions they’ve been invited to.
Switching Between Auctions
If you have access to multiple auctions, you can switch between them:Creating a New Auction
Any authenticated user can create their own auction organization and become the owner automatically. This allows you to get started immediately without waiting for admin approval.Enter Auction Name
Provide a unique name for your auction (2-100 characters)The system will automatically generate a URL-friendly slug from your name (e.g., “Carolina Auto Auction” becomes “carolina-auto-auction”)
You become the owner of any auction you create, giving you full administrative access including the ability to invite team members and configure all settings.
Slug Generation Rules
Auction slugs are automatically generated from your auction name following these rules:- Converted to lowercase
- Spaces replaced with hyphens
- Special characters removed (e.g.,
!,@,#,$,%,&,*) - Consecutive hyphens collapsed to single hyphen
- Leading and trailing hyphens removed
- Alphanumeric characters and numbers preserved
- “Carolina Auto Auction” →
carolina-auto-auction - “DDASW” →
ddasw - “Big Valley Auto!” →
big-valley-auto - “Smith & Sons Auction” →
smith-sons-auction
If an auction with the same slug already exists, the system will automatically append a numeric suffix (e.g.,
auction-2, auction-3) to ensure uniqueness.Auction Branding and Settings
Owners can customize the auction’s appearance:| Setting | Description |
|---|---|
| Auction Name | Display name shown throughout the app |
| Logo | Custom logo for the auction |
| Primary Color | Brand color for UI accents |
| Contact Email | Support email for team members |
| Timezone | Default timezone for reports |
Dashboard Navigation
Sidebar Navigation
The sidebar provides access to all dashboard features:Dashboard
Dashboard
Your home view with quick stats, recent activity, and overview charts.
Users
Users
Manage team members, view profiles, assign roles, and send invitations.
Locations
Locations
Configure parking lot locations, set up submission types, and manage capacity.
Submissions
Submissions
View all lot submissions from the mobile app with filtering and export options.
Inspections
Inspections
Review quality inspections, view photos, and track trends.
Rocks
Rocks
Monitor A3 rock reports, track resolution status, and manage assignments.
Chat
Chat
View chat channels, manage permissions, and export message history.
Analytics
Analytics
Operational dashboards with trends, comparisons, and performance metrics.
Reports
Reports
Build custom reports with natural language queries and export capabilities.
Settings
Settings
Auction configuration, submission types, location configs, quality criteria, and integrations.
Header Icons
The top-right corner of the dashboard header contains quick-access icons:| Icon | Purpose |
|---|---|
| Chat (message bubble) | Jump to chat for the current auction (shows unread badge) |
| Notifications (bell) | View and accept pending auction invitations (shows count badge) |
| Docs (book) | Opens the Auction Excellence documentation in a new tab |
| User Menu (avatar) | Access your profile, theme settings, and sign out |
Quick Stats Explanation
The dashboard header displays key metrics at a glance:| Stat | What It Shows |
|---|---|
| Today’s Submissions | Total lot count submissions today |
| Active Users | Team members who logged in today |
| Open Rocks | Unresolved A3 rock reports |
| Inspections This Week | Quality inspections completed |
Recent Activity Feed
The activity feed shows the latest actions across your auction:- Submissions - New lot counts with location and timestamp
- Inspections - Completed quality checks with status
- Rocks - New or updated Rock Reports
- User Activity - Team member sign-ins and profile updates
Key Metrics at a Glance
The dashboard charts provide visual insights:| Chart | Purpose |
|---|---|
| Submissions Over Time | Daily/weekly submission trends |
| Submissions by Type | Breakdown by vehicle type |
| Location Comparison | Activity across different lots |
| User Leaderboard | Most active team members |
Role Permissions
Understanding what each role can do helps you assign appropriate access to team members.Permission Matrix
| Permission | Owner | Editor | Viewer |
|---|---|---|---|
| View data (submissions, inspections, rocks) | ✓ | ✓ | ✓ |
| View analytics and reports | ✓ | ✓ | ✓ |
| Export data | ✓ | ✓ | ✓ |
| Manage users (add, edit, remove) | ✓ | ✓ | ✗ |
| Manage locations | ✓ | ✓ | ✗ |
| Invite new members | ✓ | ✓ | ✗ |
| Configure submission types | ✓ | ✓ | ✗ |
| Manage chat channels | ✓ | ✓ | ✗ |
| Auction settings (branding, logo) | ✓ | ✗ | ✗ |
| Transfer ownership | ✓ | ✗ | ✗ |
| Delete auction | ✓ | ✗ | ✗ |
Role Recommendations
Choose the minimum role needed for each team member’s responsibilities.
| Team Member | Recommended Role | Reason |
|---|---|---|
| Business owner / Primary admin | Owner | Full control over auction settings |
| Operations manager | Editor | Manage day-to-day users and locations |
| Supervisor / Team lead | Editor | Add and assign team members |
| Analyst / Reporting | Viewer | View data without modifying settings |
| External auditor | Viewer | Read-only access for compliance |
Initial Setup Checklist
When setting up a new auction, complete these steps in order:Configure Auction Branding
Go to Settings > Auction Settings and add your logo, colors, and contact information. This personalizes the experience for your team.
- Upload auction logo
- Set primary brand color
- Add support contact email
- Configure timezone
Add Locations
Navigate to Locations and add each parking lot your team will monitor.
- Add all parking lot locations
- Set location names and descriptions
- Configure capacity limits (optional)
Location Management
Detailed guide for setting up locations
Configure Submission Types
In Settings > Submission Types, set up the vehicle categories your team will count. Then enable them per location in Settings > Location Configs.
- Review default submission types
- Add custom types if needed
- Enable/disable types per location via Settings > Location Configs
- Set display order per location
Submission Types
Complete submission type configuration guide
Invite Team Members
Go to Users and invite your team to the platform.
- Add team member email addresses
- Assign appropriate roles (Owner/Editor/Viewer)
- Send invitation emails
User Management
Full user management documentation
Assign Users to Locations
Assign team members to the locations they’ll monitor. You can do this from either:
- Settings > Location Configs → select a location → User Assignments card
- Members → select a user → Assigned Locations section
- Assign team members to their locations
- Verify assignments are correct
Team members can only submit data for their assigned locations in the mobile app.
Once you’ve completed this checklist, your auction is ready for your team to start using the mobile app!
Next Steps
Now that you’re familiar with the dashboard, explore these detailed guides:User Management
Add, edit, and manage team members
Location Management
Configure parking lot locations
Submission Types
Set up vehicle categories
Analytics
Explore operational insights