Overview
Your Profile is your personal settings hub within Auction Excellence. From here, you can update your profile photo, change your password, view your assigned locations, and configure how you receive notifications.Profile Photo
Personalize your account with an avatar
Change Password
Update your login credentials securely
Assigned Locations
View locations where you can submit data
Notifications
Control push notification preferences
Accessing Your Profile
1
Open the Profile Tab
Tap the Profile tab in the bottom navigation bar. It’s the rightmost tab with a person icon.
2
View Your Profile
The profile screen displays your:
- Avatar (profile photo or initials)
- Full name
- Email address
- Member since date
- Location count
Profile Photo (Avatar)
Personalize your account with a profile photo that appears throughout the app and helps your teammates identify you.Changing Your Profile Photo
1
Tap Your Avatar
On the Profile screen, tap your circular profile photo or initials at the top.
2
Choose an Option
An action sheet appears with two options:
| Option | Description |
|---|---|
| Take Photo | Use your camera to capture a new photo |
| Choose from Library | Select an existing photo from your device |
On first use, you may need to grant camera or photo library permissions when prompted.
3
Capture or Select
If taking a photo:
- Position yourself in the camera viewfinder
- Tap the shutter button to capture
- You can retake if needed
- Browse your photo albums
- Tap a photo to select it
4
Crop Your Photo
The image editor opens with a square crop area. Adjust the crop to center your face, then confirm.
5
Wait for Upload
Your photo is automatically:
- Compressed and optimized (256×256 pixels)
- Uploaded to secure storage
- Updated across all your devices
Photo Requirements
Supported Formats
JPEG, PNG, or WebP images
Maximum Size
5 MB before compression
Final Dimensions
Automatically resized to 256×256 pixels
Aspect Ratio
Square crop applied automatically
Where Your Avatar Appears
Your profile photo is displayed in several places:- Profile screen header
- Chat messages you send
- Team member lists viewed by others
- Admin dashboard (for administrators viewing your profile)
Troubleshooting Photo Upload
Upload fails or times out
Upload fails or times out
Symptoms: Progress bar stops, error message appears.Solutions:
- Check your internet connection
- Try a smaller or different image
- Ensure you have granted photo permissions
- Close and reopen the app, then try again
Photo appears blurry
Photo appears blurry
Symptoms: Uploaded photo looks pixelated or unclear.Solutions:
- Use a higher resolution source image
- Take a new photo with good lighting
- Ensure the camera lens is clean
Camera permission denied
Camera permission denied
Symptoms: Cannot access camera when tapping “Take Photo”.Solutions:
- Open device Settings
- Find Auction Excellence
- Enable Camera permission
- Return to the app and try again
Photo library permission denied
Photo library permission denied
Symptoms: Cannot see photos when tapping “Choose from Library”.Solutions:
- Open device Settings
- Find Auction Excellence
- Enable Photos permission (choose “All Photos” for full access)
- Return to the app and try again
Change Password
Keep your account secure by updating your password regularly.Changing Your Password
1
Navigate to Change Password
On the Profile screen, tap Change Password in the Account section.
2
Enter Current Password
Type your existing password to verify your identity.
3
Enter New Password
Create a new password with at least 8 characters.
4
Confirm New Password
Re-enter your new password to confirm it matches.
5
Submit
Tap Update Password. You’ll see a success message when complete.
Password Requirements
| Requirement | Description |
|---|---|
| Minimum length | 8 characters |
| New ≠ Current | Must be different from your current password |
| Confirmation | Must match the new password exactly |
Assigned Locations
View the locations where you’re authorized to submit lot counts, quality inspections, and other data.Viewing Your Locations
1
Tap Assigned Locations
On the Profile screen, tap Assigned Locations in the Account section. The number shows your total location count.
2
Browse Your Locations
The locations list displays each location with:
- Location name
- Operating hours
- Active/Inactive status
Understanding Location Assignments
Who Assigns Locations
Administrators assign team members to locations
Multiple Locations
You may be assigned to one or many locations
Data Submission
You can only submit data for assigned locations
Real-Time Updates
Assignments update automatically when changed
If you need access to additional locations, contact your administrator.
Notification Preferences
Control whether you receive push notifications for submission reminders and chat messages.Enabling/Disabling Notifications
1
Find the Toggle
On the Profile screen, locate Push Notifications in the Preferences section.
2
Toggle On or Off
Tap the switch to enable (green) or disable notifications.
Push notifications require a physical device. This feature is unavailable on simulators.
System Permission Requirements
For push notifications to work, you must also enable them in your device settings:- Open device Settings
- Find Auction Excellence
- Tap Notifications
- Enable Allow Notifications
What You’ll Receive
When notifications are enabled:| Notification Type | Description |
|---|---|
| Submission reminders | Alerts when lot counts are due |
| Chat messages | New messages in channels (based on channel settings) |
| @Mentions | When someone mentions you by name |
About Section
Access app information and support resources.Available Links
| Link | Description |
|---|---|
| App Version | Current version number and build |
| Terms of Service | Legal terms for using the app |
| Privacy Policy | How your data is handled |
| Send Feedback | Opens email to support team |
Signing Out
Log out of your account when needed.1
Tap Sign Out
Scroll to the bottom of the Profile screen and tap the red Sign Out button.
2
Confirm
A confirmation dialog appears. Tap Sign Out to confirm.
3
Return to Login
You’ll be redirected to the login screen. Your local session is cleared.
Signing out removes your session from this device only. You can sign back in anytime with your email and password.